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Customer Comments

Our checkout process allows customers to give us feedback on our service. Please comment on how we are doing.

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Customer Feedback:

Customers have rated us Excellent by 92% with the remainder a Good rating when asked through our checkout process. Here are some comments we've received.

"Very good experience. Excellent customer service. Thanks."

"I have made 2 purchases from this vendor. The first time, I delt directly with the costumer service department(Marie) who was knowledgeable,pleasant and extremely heplful. This type of quality service made it easy to return for a second purchase."

"Their customer service was especially good. Since I was having it delivered to a different address, they even called me to make sure the order was legit. Thats impressive!"

"I am very pleased with my purchase from Discovery Optics. I called them to make sure the product was in stock before placing my order. I also asked for the expected delivery date if I used UPS Ground (which was free with my purchase). They were very friendly and responsive. After placing my order, I received a confirmation email and another email providing the UPS tracking number...the product shipped the same day and was delivered in the timeframe that I was provided. The price was the best that I found on the internet (and better than any local store). I highly recommend Discovery Optics and would order from them again in a heartbeat."

"Great company to work with. When I placed my order I made a mistake and placed my shipping and billing information in the wrong spots. I sent them an email and they fixed the whole problem. The company then sent the package very quickly. They are a great company to deal with and I am sure that I will order from them again."

"Very professional feedback and updates through email, from order confirmation, through shipping confirmation. Item ordered arrived on time and intact. Did not see increase in spam after using this merchant."

"This is one of the best companys I have ever dealt with. They are very responsive,polite and make you feel like you are important to them. I have used them 3 times and it has been that way each time. All people on the web should be this way, they are the model!!! Bob"

"I purchased a riffle scope for my husband for Christmas. After much online searching and price comparing, I stumbled on Discovery Optics. The website was extremely easy to use and they had the best price as well as free shipping! I received my order within 7 days as expected and my husband loved it! I will most definitely be a returning customer."

"I found this vendor by using google to search for my item. I am so glad I eventually pursued this stores link. After initially having bad luck at another vendor trying to purchase a scope I found it at discoveryoptics.com at an even better price. Also the item was on hand and multiple shipping options were available. After ordering around 2-3pm I had my scope by the next morning. Communication was excellent, price was excellent, transaction was smooth and shipping was excellent. I will definitely go to www.discoveryoptics.com again for my future optics purchases. Thank You Don G"

"Free shipment was a plus. Customer service was great at notifying me of a back order, and when the back order cleared a few hours later. Great Job."

FREE SHIPPING for all orders of $150 and over by UPS Ground within lower 48 states.



Call our sales and support staff toll free at 1-877-300-7317 during our retail business hours of Monday-Friday 10:00AM-6PM CST.


In a hurry? See our great expedited shipping rates!

We are proud to be a premier dealer for high quality optics lines like Leupold, Sightron, Burris, Weaver, Nikon, Zeiss, Trijicon. We also sell accessories from Butler Creek, Crimson Trace Lasergrips, Cuddeback, & Warne.

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